Audio Visual Technician (Temporary Position)

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Title :

Audio Visual Technician (Temporary Position)

Location :

Washington, D.C.

Job Summary

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision.

Based in Washington, D.C., the Audio-Visual Technician will be responsible for providing technical support to meetings and presentations involving customers and operational support for collaboration functions in the assigned GD&C office(s). This role will actively participate in maintaining and improving the timeliness and quality of Video and Audio support provided to all customer constituencies within assigned GD&C office(s).

This role reports to the Senior Manager, Video Conferencing Services.

 

Responsibilities include:

  • Setting up, installing, operating, testing and troubleshooting audio and visual equipment, collaboration technologies (Zoom/Cisco Rooms, Teams) including setting up equipment used to enhance live events (townhall meetings/webinars, etc.) such as laptops, projectors, screens and microphones.
  • Operating sound equipment and conference room lighting.
  • Performing sounds checks for Video Conferences and dry run meetings, while resolving equipment issues that may arise.
  • Providing stand-by support for conferences and video conferences.
  • Administering room scheduling software to generate reports and ensuring up to date requirements are accurately captured.
  • Logging AV fault tickets with vendor and liaising through to resolution.
  • Keeping inventory of conference room equipment and technology supplies, such as chargers, AC adapters, batteries and clickers, and orders supplies as needed.
  • Responding to conference room attendee technology requests and needs, and troubleshooting problems utilizing standard troubleshooting tools.
  • Conducting inventory of conference room equipment and technology supplies, such as chargers, AC adapters, batteries and clickers, and orders supplies as needed.
  • Performing effectively as a second level technical resource to resolve customer problems and provide technical leadership to other local IS resources.
  • Maintaining the operational availability of all technology related equipment and IS resources including laptops, desktops, printers, servers, data communication equipment, network infrastructure, telephone equipment and audio-visual systems.
  • Performing, maintaining and adhering to Firm-wide and departmental policies, standards, operational guidelines, and administrative procedures relating to IS function.
  • Encouraging and promoting teamwork between local, regional, and Global Services IS resources.
  • Participates as an active team member on IS projects to which assigned.

Qualifications

  • Ability to interact with co-workers and clients at all levels under deadline pressure.
  • Strong customer service skills.
  • Strong verbal, interpersonal and team skills.
  • Diplomacy, professionalism, good judgement and courtesy by phone, in-person and email.
  • Ability to work overtime as necessary.

Experience

  • Minimum 2 years of technical/AV support experience.
  • Experience providing IS support in a Legal or Professional Services environment with attention to detail, the ability to prioritize multiple projects and problem-solve while remaining calm.
  • Experience with Zoom (including Zoom rooms) and or MS Teams preferred.
  • Experience with Cisco Video Conferencing equipment preferred.
  • Experience with audio visual technologies (Crestron, Q-SYS, Extron).
  • Strong experience with Microsoft Office suite of programs (Office 365 preferred but not essential.

 

Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.

Compensation & Benefits:

The hourly compensation rate for this position is $36-$38/hr. The salary offered will depend upon qualifications and other operational considerations.

Benefits offered for this position may include health care and paid sick time.

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Gibson Dunn & Crutcher LLP is committed to the principles of equal employment opportunity for all partners, employees and applicants and, in accordance with the applicable federal and state laws, does not discriminate on the basis of sex, race, creed, color, religion, matriculation or political affiliation, national origin, alienage or citizenship status, ancestry, age, marital status or partnership status, family responsibilities, disability, medical condition, personal appearance, genetic information, predisposing genetic characteristics, sexual orientation, military status, status as a victim of domestic violence, stalking and sex offenses, arrest or conviction record, or on any other basis prohibited by law.