Billing Supervisor (Europe, Middle East, Asia)

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Title :

Billing Supervisor (Europe, Middle East, Asia)

Location :

London

Hours :

Monday - Friday, 9:30 am - 5:30 pm

Job Summary

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision.

 

Based in London, the Billing Supervisor will be responsible for a range of finance projects that draws upon their strengths in IT, reporting and billing/Firm taxation. The Finance and Billing Functions strive to provide outstanding service to the Firm’s partners, clients and others within the Firm. Therefore the candidate must be very flexible and highly committed to quality, customer service, teamwork and supporting Firm and department goals in a fast-paced environment

 

This role reports to the Finance Manager and Head of Finance.

 

Responsibilities include:

Individual partner portfolio

  • Producing pre-bills for London and other Gibson Dunn offices where needed at the beginning of each month and upon request.
  • Reviewing and editing pre-bills in response to partner requests.
  • Ensuring execution of complex and accurate billing in a timely manner.
  • Responding promptly to all billing related queries and, when required, meeting with partners to discuss billing.
  • Preparing back-up documentation on several matters for one client.
  • Ensuring daily tasks are completed in a timely manner in accordance with Firm procedures.
  • Ensuring bills are processed in a timely manner and in accordance with relevant SRA and HMRC legislation.
  • Following up with Partners/Associates/Secretaries as to whether invoices have been sent to the client.
  • Ensuring relevant approval has been obtained for any special rates/agreed discounts/write downs.
  • Obtaining an understanding of the various matters that GDC work on to ensure prompt billing cycles; including chasing partners/fee earners regarding WIP to ensure tight billing deadlines are met.
  • Ensuring that bills are only raised on entities for which we have appropriate Client Due Diligence. Reporting any problem areas to the Finance Manager. Liaise with the extended compliance team, when instructed.
  • Production and accurate submission of invoices that are e-Billed; liaising with and dealing with any queries from the e-billing team.
  • Generating and sending periodic reports on request and as required.
  • Assisting the Accounts team in other areas including support of accounts payable and cashiering.

 

Supervisory

 

  • Supervising, training, motivating and leading the Billing Specialists and/or assistants in London. Providing leadership across the EMEA offices and working with Billing supervisors based in other EMEA offices.
  • Meeting and working with the Billing Specialists and Assistants based in London to review unbilled amounts and the overall management of partners’ inventories, identifying issues and guiding Specialists/Assistants on the best course of action. Personally assisting where required. Escalating issues to the London Finance Manager where required. Working with the Finance Manager to ensure billing workloads are balanced and achievable.
  • Working with the Finance Manager and the extended LA management team to identify where deficiencies exist and assisting in the development of training programs to correct said deficiencies and providing related training to Specialists/Assistants.
  • Independently and proactively assessing the billing team’s procedures to help identify strategies for improvement, maximising productivity and quality of work.
  • Providing consistent feedback to Specialists/Assistants and assisting the Finance Manager in carrying out mid-year and year-end evaluations of team members in accordance with Firm policy.
  • Promoting the Finance Department’s service Standards of Excellence, by setting the example in your organization, planning, commitment to customer service, responsiveness, quality, attention to detail and high level of professionalism and teamwork.

 

Other

  • Working with the Finance Manager and Head of Finance, EMEA on individual projects covering such areas as management reporting, general ledger management, data analysis, Excel use & training, Firm/Client taxation and other areas as required.
  • Apart from the duties summarised herein, we retain the right to include other reasonable duties which are part of, and incidental to accounting and finance, or assigned by the Finance Manager.

Qualifications

  • Candidate must have exemplary customer service, be highly motivated, team-oriented and have an ownership mentality.
  • Ability to solve problems, be innovative, organised and have an eye for detail.
  • Ability to prioritise work and multi-task.
  • Ability to communicate well both verbally and in writing, and to deal professionally with people at all levels in the Firm and with clients and outside suppliers.
  • Demonstrated ability to work under pressure with possible frequent interruptions and tight deadlines. Willingness to work additional hours as and when required to meet deadlines.
  • Diplomacy and sound judgment.
  • Proactive communicator with exceptional follow through skills, whilst also demonstrating subtlety and flexibility.
  • Professionalism and courtesy at all times.

Experience

  • Relevant experience working in a similar finance position in a law firm of 50+ lawyers or similar professional services organisation preferred but not required.
  • Advanced working knowledge of CMS Aderant is a must.
  • Proficiency in all Microsoft office applications (Excel, Word, PowerPoint, Outlook etc.) with an advanced proficiency in Excel, data extraction methods and reporting.

 

Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.

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GIBSON DUNN & CRUTCHER LLP IS COMMITTED TO THE PRINCIPLES OF EQUAL EMPLOYMENT OPPORTUNITY FOR ALL PARTNERS, EMPLOYEES AND APPLICANTS AND, IN ACCORDANCE WITH THE APPLICABLE FEDERAL AND STATE LAWS, DOES NOT DISCRIMINATE ON THE BASIS OF SEX, RACE, CREED, COLOR, RELIGION, MATRICULATION OR POLITICAL AFFILIATION, NATIONAL ORIGIN, ALIENAGE OR CITIZENSHIP STATUS, ANCESTRY, AGE, MARITAL STATUS OR PARTNERSHIP STATUS, FAMILY RESPONSIBILITIES, DISABILITY, MEDICAL CONDITION, PERSONAL APPEARANCE, GENETIC INFORMATION, PREDISPOSING GENETIC CHARACTERISTICS, SEXUAL ORIENTATION, MILITARY STATUS, STATUS AS A VICTIM OF DOMESTIC VIOLENCE, STALKING AND SEX OFFENSES, ARREST OR CONVICTION RECORD, OR ON ANY OTHER BASIS PROHIBITED BY LAW.