Director of International Technology Solutions

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Title :

Director of International Technology Solutions

Location :

Abu Dhabi

Job Summary

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision.

Based in Dubai, Abu Dhabi, or London, the Director of International Technology Solutions is an IS leadership role with the primary responsibility of providing leadership and technical guidance to a team of twelve (12) technical and AV support personnel who in turn provides IT support to all non-US office personnel.  The Director will also work closely with the CIO and CTO to develop and establish the international technology strategy, infrastructure and platform to ensure a stable, dynamic and supportive environment for the Firm’s European, Middle East and Asian offices.

This role reports to the Chief Technology Officer and Chief Information Officer.

 

Responsibilities include:

  • Work with senior IS leadership to support the creation, development, and change management efforts with respect to technology.
  • Monitor and analyze internal customer and client demand to determine the need for innovations or changes in technology.
  • Work with IS leadership to perform continuous gap analysis in technology platform and IS equipment to ensure that it is meeting the short- and long-term goals at both a global and local level.
  • Identify and work with IS leadership to address gaps in technology and take leadership in implementing those changes and other technology changes in the Europe, Middle East and Asian offices.
  • Prepare and manage local technology budgets and make investments while balancing the Firm’s strategic vision and local office requirements.
  • Instill a culture of world class customer service within the IS support team.
  • Interact effectively with senior Firm management and customer constituencies at all levels.
  • Provide oversight regarding the operational availability of all technology related equipment and IS resources including laptops/desktops, printers, servers, data communication equipment, network infrastructure, telephone equipment, and audio-visual systems as well as non-US office renovations and moves.
  • Lead IS meetings and IS projects.
  • Responsible for all employee development, retention, and performance issues in real time and conduct annual reviews for team members.
  • Provide technical support and assistance outside of normal business hours as required, including, but not limited, to Saturday and Sundays.
  • Travel as requested (where applicable).

Qualifications

Experience and Knowledge

  • Strong, demonstrated experience in leading the vision of an IS department across multiple geo-regions and time zones.
  • Experience providing leadership in a Windows 10/11/O365 environment and various legal specific applications.
  • Experience in various cloud computing technologies, which include but limited to MS Azure/OneDrive, O365 and iManage.
  • Experience providing overall IS leadership in a Legal or Professional Services environment.

Leadership Skills

  • Experienced and skilled people manager with cultural sensitivity and expertise in recruitment, professional development, performance management, conflict resolution, and motivating diverse and inclusive global teams.
  • Develop trust, encourage and promote teamwork between local, regional, and Global Services IS resources.
  • Delegate efficiently and support team members in their professional development.
  • Ability to quickly pivot and proactively introduce change and make key decisions in fast-paced and dynamic work environment.
  • Act as a leadership role model and inspire confidence in team members and other firm personnel.
  • Ability to elaborate critical strategies, often under compressed deadlines.
  • Ability to maintain confidentiality in all needed matters.

Communication and Influencing Skills

  • Excellent communication skills, both in writing and speaking with ability to guide and influence stakeholders at all levels.
  • Listens actively and propose solutions that meet both the Firm’s global technology strategies while meeting the local end-users needs.
  • Must inspire colleagues’ respect, engagement, and teamwork.
  • Proven influencer with drive and vision.
  • Track record of achieving strong stakeholder engagement with change management strategies.
  • Track record of demonstrating credibility and gravitas to collaborate effectively with upper management.

Experience

  • University degree
  • Director level IT experience in a law firm environment preferred.

 

Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.

 

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GIBSON DUNN & CRUTCHER LLP IS COMMITTED TO THE PRINCIPLES OF EQUAL EMPLOYMENT OPPORTUNITY FOR ALL PARTNERS, EMPLOYEES AND APPLICANTS AND, IN ACCORDANCE WITH THE APPLICABLE FEDERAL AND STATE LAWS, DOES NOT DISCRIMINATE ON THE BASIS OF SEX, RACE, CREED, COLOR, RELIGION, MATRICULATION OR POLITICAL AFFILIATION, NATIONAL ORIGIN, ALIENAGE OR CITIZENSHIP STATUS, ANCESTRY, AGE, MARITAL STATUS OR PARTNERSHIP STATUS, FAMILY RESPONSIBILITIES, DISABILITY, MEDICAL CONDITION, PERSONAL APPEARANCE, GENETIC INFORMATION, PREDISPOSING GENETIC CHARACTERISTICS, SEXUAL ORIENTATION, MILITARY STATUS, STATUS AS A VICTIM OF DOMESTIC VIOLENCE, STALKING AND SEX OFFENSES, ARREST OR CONVICTION RECORD, OR ON ANY OTHER BASIS PROHIBITED BY LAW.