Manager, Catering and Office Services

Job Summary

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision.

Based in Washington D.C., the Manager’s primary responsibilities include overseeing the onsite catering, office services, and reception teams of an AM 100 Law Firm in Washington, D.C. This is an exciting opportunity in our beautiful, newly constructed office building to provide VIP services to our attorneys, clients, and staff. Our building features 36 conference rooms, 5 pantries, and an all-employee lounge.

Additional responsibilities include managing a diverse team of professionals providing catering, office services, and reception support to an office of 450 individuals. The Manager will also oversee the daily scheduling, preparation, and clean-up of conference rooms for meetings and/or special events, as well as ordering food and beverage for the office.

This role reports to the Director of Administration.

Responsibilities include:

• Ensuring reliable scheduling of all Catering, Office Services, and Reception staff.
• Developing and evaluating work procedures related to catering, office services, and reception area functions.
• Preparing and operating within a budget and maintaining trend analysis reports on a regular basis.
• Identifying new and creative ways to improve service and offerings.
• Planning, marketing, and executing special events and promotions in the marketplace.
• Working directly with firm partners (within and outside DC) to ensure proper nuances for high-profile meetings and catered events.
• Developing and finalizing plans for all Conference Center bookings, Catering, and DC office special events.
• Reviewing all departmental invoices before signature approval and processing for Accounts Payable.
• Maintaining awareness of evolving dining preferences and trends and communicating all recommendations or issues to management in a timely manner.
• Contacting necessary service vendors for additional supplies, equipment inspection, and service needs as required.
• Maintaining all health operating permits and food handler certificates as requested.
• Managing inventory control, stocking, maintaining, and cleaning the employee kitchens, lounges, flexible workspace (FWS) offices, and conference rooms.
• Liaising with corporate catering vendors to ensure menu selections, pricing, and delivery are timely and accurate.

Qualifications

• Ability to hire, train, and motivate a high-performing team within a fast-paced environment.
• Maintain a clean and organized conference center, FWS offices, and lounge while exhibiting a high level of detail.
• Ability to thrive on providing platinum service to internal and external clients and have a flexible customer service attitude.
• Interact and communicate clearly with individuals at all levels of the organization.
• Generate clear, concise, and well-organized written communications that are free of spelling and grammatical errors.
• Readily and easily adapt to changes in the work environment while maintaining flexibility, composure, and poise.
• Proficient in using online conference/reservation/event management systems.
• Knowledge and understanding of methods of food and beverage handling, volume, staging, and storage.
• Ability to remain on one’s feet (standing and walking) for long periods of time.
• Ability to lift, move, and push up to 25 pounds on a regular basis, and to bend, stoop, and reach for objects frequently.

Experience

• University Degree in Culinary, Restaurant Management or Hospitality Management is preferred.
• A minimum of five years of progressive management experience in a professional services, corporate catering or banquet event services environment.
• Proven track record of strong leadership in a fast-paced, highly visible professional services or conference/banquet services environment.

 

Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.

Compensation & Benefits:

The annual compensation range for this position is $90-$120K. The salary offered within this range will depend upon qualifications and other operational considerations.

Benefits offered for this position include health care; retirement benefits; paid days off, including sick time, and vacation time; parental leave; basic life insurance; Flexible Spending Accounts; as well as discretionary, performance-based bonuses.

 

Location:

Washington, D.C.

EEO Statement

Gibson Dunn & Crutcher LLP is committed to the principles of equal employment opportunity for all partners, employees and applicants and, in accordance with the applicable federal and state laws, does not discriminate on the basis of sex, race, creed, color, religion, matriculation or political affiliation, national origin, alienage or citizenship status, ancestry, age, marital status or partnership status, family responsibilities, disability, medical condition, personal appearance, genetic information, predisposing genetic characteristics, sexual orientation, military status, status as a victim of domestic violence, stalking and sex offenses, arrest or conviction record, or on any other basis prohibited by law.