Copy Center Coordinator – Evening Shift

Job Summary

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision.

Based in New York, the Copy Center Coordinator will be responsible for task management and delegation of work for the Copy Center during the evening shift.

This role reports to the Copy Center Supervisor.

Please note: The hours for this role are Monday-Thursday from 3:00 PM to 12:00 AM, and Fridays from 1:00 PM to 10:00 PM.

Responsibilities include:

• Queue management, self-assignment, and delegation of work by scoping requests and evaluating deadlines.
• Organizing workload and efficiently multi-tasking to meet various client’s deadlines.
• Serving as backup to the Supervisor, ensuring continuity and leadership during off-hours and assisting with performance evaluations.
• Troubleshooting equipment in Copy Center and throughout the office, escalating service calls as needed.
• Handling of requests from start (intake/job self-assignment) to end (delivery).
• Digital printing high volume blowbacks/batch printing from network folders and/or emails with attachments.
• Batch printing using Adobe Acrobat to combine files to print and DocBuster software for job scoping and to print native files and multi-folder requests.
• Batch creating custom tabs and folders from provided lists and/or by file name using a combination of Excel, Directory Lister, and macro-enabled Word templates.
• Manually assembling binders of printed material, including creating tabs, hole-punching, and creating labels in Microsoft Word.
• Scanning documents to email and network folders using eCopy ShareScan & CaptureOnTouch.
• OCRing of PDF files to make them text searchable.
• Data transfers to/from USB drives/CDs/DVDs (media), copying files to/from network drives, and reviewing file size properties to determine most appropriately sized media to use.
• Cutting custom sized name tags, tent cards, invitations, and other specialized material for other support departments.
• Collaborating with internal departments for specialized projects.
• Logging all requests, deliveries, and media insertion into the corresponding logs.
• Capturing charges in Equitrac and the Excel-based Disbursement/Billing Log for services rendered.
• After-hours office support including coordinating deliveries with Dial Car messenger service.
• Maintain supply and paper inventory.
• Archiving job tickets and keeping the department well-organized.

Qualifications

• Strong time management skills; able to work independently and collaboratively in a fast-paced, quality-driven environment.
• Skilled in prioritizing and managing multiple tasks under tight deadlines, while maintaining high standards of quality.
• Takes ownership of work, ensuring accountability and satisfactorily completion.
• Detail-oriented with a focus on precision and error-free results.
• Excellent customer service with a solution-focused approach to client needs.
• Effective written and verbal communication with attorneys, paralegals, and staff.
• Professional and courteous in all interactions, maintaining diplomacy and discretion.
• Confident working under pressure with high-touch, time-sensitive demands.
• Proactive, adaptable, and quick to learn in dynamic, deadline-driven settings.
• Motivates and leads teams to achieve goals and uphold standards.
• Reliable and dependable; capable of serving as primary office support during evening hours.
• Upholds confidentiality and discretion in all aspects of work.
• Physically capable of standing for extended periods and lifting up to 50 lbs.
• Flexible to work overtime, weekends, and holidays as needed.

Experience

• High School Diploma or equivalent required.
• Minimum 3 years of experience in a legal or professional print environment, with demonstrated proficiency in relevant software and digital tools.
• Prior experience in a customer service environment.
• Experience in a fast-paced environment, preferably a law firm, requiring multi-tasking and a high degree of accuracy.
• Technically proficient in print management and software including Outlook, Office, Adobe Acrobat, DocBuster, Directory Lister, eCopy ShareScan, CaptureOnTouch, and Power PDF.

Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.

Compensation & Benefits:

The annual compensation range for this position is $62-67k. The salary offered within this range will depend upon qualifications and other operational considerations.

Benefits offered for this position include health care; retirement benefits; paid days off, including sick time, and vacation time; parental leave; basic life insurance; Flexible Spending Accounts; as well as discretionary, performance-based bonuses.

Location:

New York

EEO Statement

Gibson Dunn & Crutcher LLP is committed to the principles of equal employment opportunity for all partners, employees and applicants and, in accordance with the applicable federal and state laws, does not discriminate on the basis of sex, race, creed, color, religion, matriculation or political affiliation, national origin, alienage or citizenship status, ancestry, age, marital status or partnership status, family responsibilities, disability, medical condition, personal appearance, genetic information, predisposing genetic characteristics, sexual orientation, military status, status as a victim of domestic violence, stalking and sex offenses, arrest or conviction record, or on any other basis prohibited by law.