Applications Analyst (Regression)

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Title :

Applications Analyst (Regression)

Location :

San Francisco

Job Summary

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision.

 

Based in any of our US offices, the Application Analyst will join the Desktop and Applications Services team to support the Windows 10 & 11, Office 2019 & 365, and application automation along with other client/server application infrastructures.

 

This role reports to the Manager of Desktop and Application Services .

Responsibilities include:

  • Conducting performance, regression, system, integration and user acceptance testing on applications based on stakeholder requirements and system specification on Windows 10, 11 and Citrix platform.
  • Working with cross-functional teams to ensure quality throughout the software cycle.
  • Testing & deploying security updates and software patches for various applications.
  • Building Test Automation Scripts using Ranorex is a plus.
  • Maintaining test environments, reimage lab machines.
  • Making recommendations for various application settings along with presenting innovative solutions for existing business challenges.
  • Working with various IS departments and vendors to remediate the desktop applications and third-party issues.
  • Troubleshooting and solving third level support calls escalated from Support Center.

Qualifications

  • Must exhibit strong communication skills.
  • Proven ability to work independently and within a collaborative team environment.
  • The candidate must have strong prioritization and organization skills to ensure deadlines are met.
  • Must possess excellent critical thinking and problem solving ability.

Experience

  • A four-year college degree is preferred.
  • A minimum of two (2) years’ experience supporting law firm applications.
  • Prior experience in project management is a must.
  • Experience with troubleshooting Microsoft Endpoint Configuration Manager deployment related issues and other application issues Including but not limited to the Microsoft Office Suite, Windows 10/11,Litera Compare, iManage Work 10 for Mac & Windows, iManage DeskSite.
  • Strong understanding of Windows Operating system, experience working in Citrix environment, Intermediate level of MS Word and knowledge of Microsoft Office Suite (2019 & 365).
  • Knowledge of Microsoft Endpoint Configuration Manager
  • Good understanding of network communication protocols. Strong knowledge of the Windows Operating System (including Windows 10, Windows Server 2012 R2 – 2019).
  • Knowledge of PowerShell and scripting languages. Experience in supporting Office 365 is a plus.
  • Experience supporting Client & Server-based applications. Must be able to diagnose problems via system and application logs.  iOS and macOS knowledge is a plus.

Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.

Compensation & Benefits:

The annual compensation range for this position is $130-140k. The salary offered within this range will depend upon qualifications and other operational considerations.

Benefits offered for this position include health care; retirement benefits; paid days off, including sick time, and vacation time; parental leave; basic life insurance; Flexible Spending Accounts; as well as discretionary, performance-based bonuses.

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GIBSON DUNN & CRUTCHER LLP IS COMMITTED TO THE PRINCIPLES OF EQUAL EMPLOYMENT OPPORTUNITY FOR ALL PARTNERS, EMPLOYEES AND APPLICANTS AND, IN ACCORDANCE WITH THE APPLICABLE FEDERAL AND STATE LAWS, DOES NOT DISCRIMINATE ON THE BASIS OF SEX, RACE, CREED, COLOR, RELIGION, MATRICULATION OR POLITICAL AFFILIATION, NATIONAL ORIGIN, ALIENAGE OR CITIZENSHIP STATUS, ANCESTRY, AGE, MARITAL STATUS OR PARTNERSHIP STATUS, FAMILY RESPONSIBILITIES, DISABILITY, MEDICAL CONDITION, PERSONAL APPEARANCE, GENETIC INFORMATION, PREDISPOSING GENETIC CHARACTERISTICS, SEXUAL ORIENTATION, MILITARY STATUS, STATUS AS A VICTIM OF DOMESTIC VIOLENCE, STALKING AND SEX OFFENSES, ARREST OR CONVICTION RECORD, OR ON ANY OTHER BASIS PROHIBITED BY LAW.