eBilling Supervisor

Gibson Dunn is a leading global law firm, advising clients on significant transactions and disputes. Our exceptional teams craft and deploy creative legal strategies that are meticulously tailored to every matter, however complex or high-stakes. The firm’s work is distinguished by a unique combination of precision and vision.

Based in our Los Angeles, Century City, Orange County, San Francisco, Palo Alto, New York or Washington DC offices, you will be an integral part of the eBilling and Billing team as an eBilling Supervisor. The eBilling Supervisor should demonstrate a mastery of the eBilling process as a whole and will be responsible for the analysis, coordination and resolution of complex eBilling issues, including ensuring appropriate communications with involved parties is consistently maintained.

The role reports to the Senior Billing Manager.

Responsibilities include:

• Managing a team of three to four direct reports and contributing to the development and advancement of team members by setting goals for performance and deadlines that comply with the Billing Department’s plans and vision.
• Communicating with client contacts, billing team, and billing partners to successfully coordinate all aspects of the eBilling process.
• Proactively managing client list to ensure all issues are being addressed in a timely manner, following up both internally and externally.
• Delegating and working together with the eBilling team on the submission of 100+ newly identified timekeeper rates to clients on a monthly/ ad-hoc basis, tracking and following up as needed.
• Working with client contacts to setup new matters for eBilling, tracking and following up as needed.
• Overseeing invoice submissions via BillBlast, and when necessary, assisting the Billing team with invoice submissions by reviewing to ensure invoices are compliant with client requirements prior to submission.
• Coordinating and synchronizing firm-led internal and client-imposed deadlines for invoice submissions and accruals throughout the calendar year to meet the fiscal year end requirements of the firm and individual clients.
• Demonstrating a mastery understanding of the functionality and submission requirements for all major eBilling sites and understanding the nuances of each site and their requirements for submission. Sites include, but are not limited to: LegalTracker, CounselLink, TyMetrix360, Collaborati, Passport, CounselGO, BillingPoint, Corridor.
• Implementing an efficient organizational system for the eBilling team to track and follow up with clients and firm contacts to resolve ongoing issues such as invoice rejections and resubmissions, and communicating with the management team on a daily basis by providing updates to all eBilling related holdups
• Utilizing Excel functions to efficiently pull reports, create spreadsheets and manipulating complicated LEDES files (LEDES1998, LEDES98BI, LEDES98BI V2, XML) and troubleshooting technical issues for submission
• Demonstrating an understanding of local ordinances and taxes for our non-U.S. offices and assisting with the submission of invoices for non-U.S. billing teams in compliance with these regulations
• Organizing workflows and ensuring that direct reports understand their duties or delegated tasks, and monitoring employee productivity and providing constructive feedback and training when needed
• Identifying areas of training for members of the eBilling team, and when appropriate, for the billing team at-large, by organizing and leading continuing eBilling education events

• College degree is preferred, but not necessary.
• Minimum of five years of legal e-billing experience is required for this role.
• Experience working with eBillingHub or BillBlast is preferred and experience working with Aderant billing software is a plus.
• Candidate must have strong technology skills, including MS Office Suite, and an ability to leverage technology in work processes.

Gibson Dunn will consider for employment qualified Applicants with Criminal Histories in a manner consistent with the requirements of local law.

Compensation & Benefits:

The annual compensation range for this position is $100-110k. The salary offered within this range will depend upon qualifications and other operational considerations.

Benefits offered for this position include health care; retirement benefits; paid days off, including sick time, and vacation time; parental leave; basic life insurance; Flexible Spending Accounts; as well as discretionary, performance-based bonuses.